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Terms & Conditions

Welcome to The Premium Concierge! These terms and conditions (“Terms”) govern your use of our website, located at ( (the “Site”), and the services offered through it. These Terms apply to all visitors, users, and others who access or use the Site.

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the Terms and the Privacy Policy, then you may not access the Site or use any services.

2. Services

The Premium Concierge provides premium concierge services aimed at enhancing your lifestyle and providing personalized assistance. Our services may include, but are not limited to, travel planning, event coordination, personal shopping, and more.

3. User Responsibilities

  • Accuracy of Information: You agree that the information you provide to us through the Site is accurate and complete.
  • Account Security: If you create an account on our Site, you are responsible for maintaining the security of your account and for all activities that occur under your account.
  • Prohibited Activities: You may not use the Site for any unlawful purpose or to violate any laws in your jurisdiction.

4. Pricing and Payment

  • Pricing: Prices for our services will be according to the signed contract/agreement between the client and the company.
  • Payment: Payment for services is due at the time of booking or as otherwise agreed upon. We accept payment through secure online methods.

5. Intellectual Property

  • Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of The Premium Concierge or its content suppliers and is protected by intellectual property laws.
  • License: You are granted a limited, non-exclusive, revocable license to access and use the Site for personal use only.

6. Privacy Policy

Our Privacy Policy outlines how we collect, use, and disclose personal information from users of the Site. By using the Site, you consent to our collection and use of your personal information as described in the Privacy Policy.

7. Limitation of Liability

Disclaimer: The information and services provided on the Site are for general informational purposes only. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content.

Limitation of Liability: To the fullest extent permitted by law, The Premium Concierge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the Emirate of Dubai, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be resolved amicably through negotiation. If an amicable resolution cannot be reached, the dispute shall be referred to and finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with the DIAC arbitration rules in force at the time the notice of arbitration is submitted. The seat, or legal place, of arbitration shall be Dubai, United Arab Emirates. The arbitration proceedings shall be conducted in English.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after any such changes shall constitute your consent to such changes.

10. Contact Us

If you have any questions about these Terms, please contact us at

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