Private client — one engagement, one private conversation
Private client concierge: get your life handled, without managing anyone
One dedicated professional who learns how you live, anticipates what is coming, and closes the loops before they reach you. We recruit, train, and manage the person. You just have your life handled.
From $8,000/month
$8,000 a month
Private engagements start here
One person
Dedicated to you, not a shared queue
Pay after
The first month is a trial
The diagnosis
Your life is not disorganized. You are the bottleneck.
Every booking waits on you. Every decision routes through you. The restaurant, the flight change, the gift, the contractor, the school form, the reservation someone forgot to confirm. It all lands in the same place.
You have solved this the only way you know how. You got faster. You answered quicker. You built a second job on top of the first one and told yourself that is what success looks like.
It is not a discipline problem. It is a structural one. There is exactly one person in your life with no support system, and it is you.
Revenue went up. Your life did not. A life that needs you for every small decision is not freedom. It is a very expensive form of being on call.
Why the usual fixes fail
You do not need to get better at managing weak support.
Most people arrive here having already tried three things. Each promises relief. Each quietly hands the work back to you within a month.
The luxury concierge membership
You submit a request into a shared queue. A different agent reads it each time. Nobody remembers your airline, your seat, your allergy, or your mother-in-law’s name. You are paying for access to a call center.
The freelance assistant
Genuinely helpful, provided you write the perfect brief. The moment a task is ambiguous, the work stops and the question comes straight back to you. You have hired a pair of hands, not judgment.
The direct hire
You recruit, interview, train, run payroll, manage performance, arrange coverage when they take time off, and hope they stay. Delegation has become a department that you personally run.
The hard part was never delegating. It is finding someone good and then staying responsible for them forever.
Why this exists
The standard was not designed in a boardroom. It was practiced.
5 years
Running one principal’s life, full time
20+ countries
Travel, household, and logistics coordinated
$1.8M
Operational spend managed
For five years, our founders Sarosh Farid and Ahmad Virk were the people one entrepreneur called when the plan collapsed. Flights that died at midnight in a country they had never been to. A household running in three cities at once. Family, staff, vendors, and a calendar that changed by the hour, across more than twenty countries.
That job taught the only lesson that matters here. The difference between good support and bad support is never the task list. It is whether the person can think clearly when the plan breaks and there is nobody awake to ask.
The answer was never another resume. It is a proven operator, plus a company that stays accountable for the match, the training, and the performance.
Recruit. Prove. Manage.
We own the parts of employing someone that you do not want to own.
A global talent search, a two-way fit process, a documented operating playbook, and continuous employment oversight. One service, one invoice, one person who knows how you live.
- 01
Scope your actual life
We map the recurring work, the pressure points, the people, the properties, the travel patterns, and the decisions that should no longer require you.
- 02
Match both ways
You meet the candidate. They meet you. Both sides confirm the relationship before a single engagement begins.
- 03
Build the preference file
Airlines, seats, hotels, dietary needs, gift history, vendors, schools, medical contacts, escalation rules. Out of your head and into a living system.
- 04
Operate with oversight
Your concierge owns the detail. We handle training, performance, and backup coverage, and pay them directly, so a sick day or time off never becomes your problem.
Handled before you asked
You open your phone to good news instead of fires.
An illustration of the rhythm a proactive private concierge is trained to create.
You did not spend a single minute of your morning asking for any of it.
- 06:40 Flight canceled overnight. Rebooked before you woke. Handled
- 08:15 Car adjusted to the new arrival time. Confirmed
- 11:00 Dinner moved, table held, guests notified. Closed
- 15:30 Anniversary gift sourced and en route. Ready
- 19:00 Tomorrow’s itinerary in your inbox. One page. Ready
What changes
Twelve months from now. Same life. Different weight.
Not a fantasy. Just the ordinary version of your life with the logistics removed from your hands.
Presence
You look your family in the eye again.
Your body was always at the table. Your head was running the schedule. They noticed. They never said anything.
Weekends
Saturday belongs to you again.
You have been saying someday for years. Someday was always after the next hire, the next quarter, the next thing.
Travel
You leave and nothing stalls.
Two weeks away used to mean two weeks of things waiting. Now the trip is handled and so is everything you left behind.
Sleep
You stop waking up at three.
You thought you were simply a worrier. It was never your personality. It was the number of open loops you were holding alone.
Decisions
Minutes instead of weeks.
Your preferences are documented, so most questions never reach you. The ones that do arrive already narrowed to a choice.
Attention
You stop being the routing system.
Your attention moves back to the work, the people, and the few decisions that genuinely require you.
You did not build all of this to spend Tuesday night confirming a reservation.
What you receive
The work that disappears from your day.
Complex travel
International itineraries, multi-city routing, private aviation coordination, visas and documentation, and live support when a flight collapses mid-journey.
Urgent logistics
Last-minute changes, emergency rebooking, time-sensitive deliveries, and calm coordination when something has gone genuinely wrong.
Dining and access
Reservations, event access, seating preferences, and the standing arrangements that mean you never have to explain yourself twice.
Household and property
Vendor oversight, contractor scheduling, deliveries, maintenance follow-up, and property research across locations.
Family and personal
Family calendars, school inquiries, medical appointment coordination, gift sourcing with a maintained history, and the dates you must never miss.
Lifestyle projects
Wellness bookings, memberships, research briefs, and the personal projects that have been sitting untouched for eighteen months.
The obvious question
How does someone handle my house from another country?
A house manager is one person standing in one house. Your life is not in one house. It is in three cities, in an airport, in a group chat at eleven at night, in a vendor who did not show up while you were away.
Your concierge is not the person who opens the door for the contractor. Your concierge is the person who found the contractor, booked the window, briefed whoever is on site, chased the invoice, and told you it was done. Where hands are needed on the ground, we work with the people already there: your housekeeper, your building, your estate manager, your office.
Physical presence solves a small share of the work. Judgment travels. And when a flight collapses at three in the morning your time, having your operator awake in another time zone is not a compromise. It is the entire point.
Discretion
Trust is the only metric that matters here.
When you hand over the logistics of your life, everything depends on how seriously the person opposite you treats confidentiality.
- Every person who touches your information signs a comprehensive NDA before day one
- Client communication runs on end-to-end encrypted messaging, never open email threads
- Your concierge is given access only to the specific accounts the work requires, and that access is removed the day an engagement ends
- We never name a private client, to a prospect, in a case study, or anywhere else
This is not a policy page. It is how the service is operated.
The real comparison
Compare what you are accountable for, not what you are invoiced.
This is not a cost saving, and we will not pretend it is. A good house manager and a private engagement land in a similar range. The difference is what happens when that person quits, gets sick, or turns out to be wrong for you. With a direct hire, that is your problem to solve twice. With us, it is ours.
Keep doing it yourself
No new invoice. You remain the routing system for your entire life, and every personal thing continues to compete with the work that pays for it.
Hire a house manager directly
You pay the salary and still own sourcing, payroll, benefits, onboarding, performance, coverage when they take time off, and replacement when they leave.
Use a private engagement
From $8,000 a month for a dedicated private concierge, with the recruiting, training, management, and backup coverage handled by us.
The question is not whether this costs money. It is whether your own hours should still be the most expensive administrative resource in your life.
The engagement
A managed private concierge from $8,000 a month.
There are no tiers and no feature grid. Every private engagement is scoped to the actual shape of your life. Your first month is a trial, and you pay after the month is complete.
Private client
From $8,000/mo
Custom-scoped, fully managed support for executives and private individuals whose travel, household, and family logistics have outgrown a shared inbox.
- Three-month initial term after the trial month
- Then month to month, with thirty days notice
- Scope agreed in writing before anything begins
We pay your concierge directly, so you never run payroll or manage an employment contract.
What is included
- A dedicated private concierge, matched to you
- Complex and international travel coordination
- Private aviation and ground logistics
- Urgent logistics and live problem resolution
- Dining, events, and access arrangements
- Household, vendor, and property coordination
- Family scheduling and school inquiries
- Medical appointment coordination
- Gift sourcing with maintained history
- Lifestyle projects and research briefs
- After-hours and weekend priority support
- Response time under one hour
- Documented preference file, maintained continuously
- Dedicated backup concierge for coverage
- Recruiting, training, management, and backup coverage handled by us
The trial month
Pay after. Not before.
Your first month is a trial. If the support does not genuinely take weight off you, or does not meet the standard we agreed in writing, you owe nothing. No invoice, no awkward conversation.
We take the first risk so that you do not have to.
How it works
Operational in four clear steps.
- The private call. A focused conversation about how you live, how you travel, where things currently break, and what you want to stop touching.
- The chemistry call. You meet your prospective concierge. You both confirm the working relationship feels right before anything is signed.
- The preference file. We document preferences, access, recurring work, key dates, vendors, and escalation rules into one maintained system.
- Hand it over. Your concierge begins owning the detail. We manage quality, performance, and coverage behind the scenes.
Whether it fits
This is not for everybody. We mean that plainly.
We do not take every inquiry, because a poor match costs you more than no match at all. Here is the honest line.
This is likely right if
- Your travel, household, family logistics, and personal commitments still route through you
- You want one consistent person who learns how you live
- You value judgment and discretion over the lowest hourly rate
- You are willing to share context so someone can become genuinely proactive
This is not right if
- You only need a handful of isolated tasks each month
- You want the cheapest possible hands with no management layer
- You are not ready to grant access or document preferences
- You would rather keep control of every small decision yourself
Questions, answered
No dodging. No speeches.
How is this different from a concierge membership?
A membership gives you a shared queue and a rotating agent. This gives you one dedicated professional who holds your preference file, learns your patterns, and is accountable for outcomes rather than ticket responses.
How does the trial month work?
Your first month is a trial. If the support does not genuinely take weight off you, or does not meet the standard we agreed in writing, you owe nothing. No invoice, no awkward conversation.
How is the engagement scoped?
There are no tiers and no feature grid. Every private engagement is scoped to the actual shape of your life, agreed in writing before anything begins. Engagements start from $8,000 a month.
What happens when my concierge is unavailable?
A dedicated backup concierge covers sick days and time off. We handle training, performance, and coverage, and pay your concierge directly, so their absence never becomes your problem.
What about confidentiality?
Every person who touches your information signs a comprehensive NDA before day one. Client communication runs on end-to-end encrypted messaging. Your concierge is given access only to the specific accounts the work requires, and that access is removed the day an engagement ends. We never name a private client.
Will my concierge be in my city?
Physical presence solves a small share of the work. Judgment travels. Where hands are needed on the ground, we work with the people already there: your housekeeper, your building, your estate manager, your office. And when a flight collapses at three in the morning your time, having your operator awake in another time zone is the entire point.
What is the minimum commitment?
A three-month initial term after the trial month. Then month to month, with thirty days notice.
Two paths from here
Both paths cost you something. Only one pays you back.
Nothing dramatic happens if you close this page. Tomorrow simply looks like today. The same confirmations, the same loose ends, the same evening spent finishing things that were never yours to finish.
Path one
Stay the operating system
You remain the person who remembers, confirms, chases, and catches. Life keeps moving, but only because your attention keeps paying for it. One year older, same Sunday evening.
Path two
Put one capable person beside you
One private call, one chemistry call, one preference file. Then the detail starts moving into capable hands without you giving up a single decision that actually matters to you.
The hesitation you are feeling is the right response to handing someone the details of your life. It should not disappear because of a page. It should disappear because you met the person.
Stop running your life out of your own head.
Tell us which parts keep coming back to you. We will describe the person we would match you with, how the engagement would be scoped, and what it would cost, before you decide anything. A short, private conversation. Nothing more than that.
Request a private call